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Chess Forum - Help for any problem you have at Chesshere

Player: United  cc1422628594ChessHere Gold Member Subject: Help for any problem you have at Chesshere


2012-10-23 01:52:34
Before posting a question please click on the Help & FAQ page at the top of the screen. Many answers are there if you just look for them.

If your question is not in the Help & FAQ area then post it here and I will get an answer for you. I am doing this to take a load off of the administrators who are working on improvements to the site.

Don
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160United  cc1422628594ChessHere Gold Member2013-04-17 15:44:25
I have banned him. I also asked the owner how he got past the 12 game limit? I am trying to correct that as we speak.

Don
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161Canada  cc13755181592013-06-22 18:27:44
The so-called hacker struck again a few days ago and muddled up all the topics. But worry pas ta brain, this is a job for the Scarlet Pumpernickel. He’s the hero of this site and you know what happens to the villain.

https://www.youtube.com/watch?v=aV1M744Vfss
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162United  synaps2013-06-23 19:50:13
I am currently unable to post a game challenge. Please assist asap. Gracias.-

163United  synaps2013-06-23 20:04:29
Nevermind issue resolved -

164United  cc1422628594ChessHere Gold Member2013-06-23 21:33:03
Tell us how you fixed it?

Don
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165United  synaps2013-06-24 05:23:35
Technically I didn\'t fix anything. I just used \"create new chess game\" under \"correspondence chess\" on the left edge of the page.

The \"start a new game\"(or whatever it is)button in the waiting room isn\'t working for me yesterday and today.

I\'m using Firefox browser. Windows XP. Dial-Up.
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166United  gzeran2013-06-25 17:54:44
can someone help why when I go my archives the board shows up but no pieces .whats the fix thanks-

167United  cc1422628594ChessHere Gold Member2013-06-25 20:06:56
Sure!

Read the thread \'Fixing a Hidden Problem at Chesshere.com\'
I just discovered why so many people are having these kinds of problems.

http://www.chesshere.com/forums_topic.php?id=81695

Don
Public Relations
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168Cyprus  cc1387507764ChessHere Gold Member2013-06-30 21:34:16
the best browser I\'ve found for playing is google. When I was playing in Explorer, the captured pieces were not showing-

169United  cc1422628594ChessHere Gold Member2013-06-30 23:08:13
You are not understanding the problem...

I took a lot of tme to find it and figure out how to help you guys with 64 bit systems. My explanation is in:

http://www.chesshere.com/forums_topic.php?id=81695

Please read it and apply the method that I gave.

Don
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170England  cc1422628553ChessHere Moderator2013-07-07 15:39:41
For the last week every time I load a page I have to wait 15 secs before it responds to mouse control. I get the message ;
\" chesshere.com is not responding due to long-running script\"
I`ve got the compatibility set and cant figure it out.
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171United  synaps2013-07-07 16:13:56
Try a different browser(s). Clear your cache and all that jazz. Good luck.-

172England  cc1422628553ChessHere Moderator2013-07-07 16:40:30
Firefox works ok !

I think they slipped windows 10 in on me which might have caused the problem.
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173United  cc1422628594ChessHere Gold Member2013-07-08 08:02:19
172 extopian

I asked the owner about the same problem and he suggested using a different browser too.

Instead I cleaned my system of all spyware and removed non-essential programs running in the background. Now I have about a 2-3 second delay.

Don
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174India  Prabhat_Pandey2013-07-08 11:27:39
Dear Arrakis,why there is an unfinished tournament in the tournament page ? it is their from a very long time.Can\'t u just remove it ?-

175England  cc1422628553ChessHere Moderator2013-07-08 14:25:16
Arrakis-
Another symptom that something wasn`t right was that I lost the ability to drag`n`drop into and out of u-tube and d&d anything from one site to another. Firefox didn`t fix this, and also wouldn`t remember the preferences for board set ups eg size and fonts.
Sooooo I`ve just downloaded the Maxthon browser
and it`s fixed everything. So far so good.
Go Maxthon.
internet exp cant keep up.
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176United  cc1422628594ChessHere Gold Member2013-07-08 16:03:08
176 Prabhat_Pandey

Don\'t ask questions and expect me to look for an unfinished tournament! TELL ME THE NAME!!!

177 extopian

Ok, you got me sold, but you didn\'t give us a URL where we can get it from?

Don
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177England  cc1422628553ChessHere Moderator2013-07-08 16:10:18
Maxthon.com-

178India  Prabhat_Pandey2013-07-09 02:15:04
http://www.chesshere.com/tournaments/index.php

In this page there is a 10 min tournament which is active from a very long time.
It will be good if u will just remove it as i often check which tournament is active and a lot of time fall for the trap :)
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179United  cc1422628594ChessHere Gold Member2013-07-09 09:25:12
I suggested that we only display 2 RTC tournaments at a time because having more allows people to drift a few to the others and you end up not filling the tournament for 30 min.

Your tournament has been removed.

Don
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180United  KMS46chess2016-11-28 10:44:03
I paid for a premium membership, but my account was never upgraded. I still have the limitations and advertisements of the free account. I emailed regarding my concern three times, but didn\'t receive any response. What do I need to do to fix this problem?-

181Canada  dsuttlesChessHere Moderator2016-12-01 07:40:18
apologies for the delay, KMS46chess, i sent a reminder today-

182United  KMS46chess2016-12-01 12:36:02
Thank you for your response, dsuttles. I look forward to my issue being resolved.-

183United  KMS46chess2016-12-16 20:12:17
I sent the info again to Contact US. Thanks ds.-

184United  2turtleChessHere Gold Member2016-12-30 12:31:54
My wife and I both have a premium membership, yet I cannot log on to mine. I have sent emails several times to find out what the problem is, but I never get a response. Would you please see if we can get this problem resolved! thank you jim pillow. my ID is funtrackers03 and my password is 14 turtle.-

185Mexico  StratCat2017-01-10 12:18:47
I am not receiving email notifications from the site on my hotmail account. I have checked the spam folders and my configured email address.-

186Canada  dsuttlesChessHere Moderator2017-01-23 06:09:52
*186

Did you check your preferences?

>My account
>My statistics and data
>Site preferences
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187France  LerouxJP2017-03-11 14:05:56
i am really surprised to see how old the posts are on the forum, also there does not seem to have anyone to play with on real time chess. Is this site be let to die?-

188France  LerouxJP2017-03-17 10:29:29
I believe that this arbitrary 3 games per 24 hours restriction should be lifted....

This site needs some fresh blood injection!
It is well known that only if you have a healthy paying members base that you can afford to be selective. in this case however, chesshere is slowly dying....
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189France  LerouxJP2017-03-18 07:54:28
Dear Sir/Madam

I have been a member for the last 2 years and during these years I have come to realize that chesshere.com is not getting well.

looks like the number of player in the real time chess is at a all time low
the site is lacking energy
there are a few members logged on
the site does not promote communication
the forum is displaying post 585 days old

I wish to help you but to do so, drastic changes will have to take place
the most important one is to remove the 3 games per 24 hours restriction
the ability for free member to post in the chat room ( i suggest having a time delay between each of their post) like a post allowed every 1 minutes or so
implementation of serious moderators

As a tilted player i am wiling to help you, i requested to have my title icon (GM) apposed to my name 2 years ago and it never happened

I am looking to reading your answer

JP Leroux

I posted this as a private message to chesshereadmin but was told that it was not possible to contact him/her....
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