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Chess Forum - Help for any problem you have at Chesshere

Player: United  cc1422628594ChessHere Gold Member Subject: Help for any problem you have at Chesshere


2012-10-23 01:52:34
Before posting a question please click on the Help & FAQ page at the top of the screen. Many answers are there if you just look for them.

If your question is not in the Help & FAQ area then post it here and I will get an answer for you. I am doing this to take a load off of the administrators who are working on improvements to the site.

Don
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157England  cc1422628553ChessHere Moderator2013-04-17 14:02:22
37 games ?-

158United  cc1422628594ChessHere Gold Member2013-04-17 14:17:02
157 extopian 2013-04-17 14:02:22
37 games ?

Who are you talking about?

Don
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159England  cc1422628553ChessHere Moderator2013-04-17 14:26:36
newsite now 41 games. I thought there was a max quota of 12 games. It`s unlucky his first 20 odd games all timed out. -

160United  cc1422628594ChessHere Gold Member2013-04-17 15:44:25
I have banned him. I also asked the owner how he got past the 12 game limit? I am trying to correct that as we speak.

Don
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161Canada  cc13755181592013-06-22 18:27:44
The so-called hacker struck again a few days ago and muddled up all the topics. But worry pas ta brain, this is a job for the Scarlet Pumpernickel. He’s the hero of this site and you know what happens to the villain.

https://www.youtube.com/watch?v=aV1M744Vfss
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162United  synaps2013-06-23 19:50:13
I am currently unable to post a game challenge. Please assist asap. Gracias.-

163United  synaps2013-06-23 20:04:29
Nevermind issue resolved -

164United  cc1422628594ChessHere Gold Member2013-06-23 21:33:03
Tell us how you fixed it?

Don
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165United  synaps2013-06-24 05:23:35
Technically I didn\'t fix anything. I just used \"create new chess game\" under \"correspondence chess\" on the left edge of the page.

The \"start a new game\"(or whatever it is)button in the waiting room isn\'t working for me yesterday and today.

I\'m using Firefox browser. Windows XP. Dial-Up.
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166United  gzeran2013-06-25 17:54:44
can someone help why when I go my archives the board shows up but no pieces .whats the fix thanks-

167United  cc1422628594ChessHere Gold Member2013-06-25 20:06:56
Sure!

Read the thread \'Fixing a Hidden Problem at Chesshere.com\'
I just discovered why so many people are having these kinds of problems.

http://www.chesshere.com/forums_topic.php?id=81695

Don
Public Relations
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168Cyprus  cc1387507764ChessHere Gold Member2013-06-30 21:34:16
the best browser I\'ve found for playing is google. When I was playing in Explorer, the captured pieces were not showing-

169United  cc1422628594ChessHere Gold Member2013-06-30 23:08:13
You are not understanding the problem...

I took a lot of tme to find it and figure out how to help you guys with 64 bit systems. My explanation is in:

http://www.chesshere.com/forums_topic.php?id=81695

Please read it and apply the method that I gave.

Don
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170England  cc1422628553ChessHere Moderator2013-07-07 15:39:41
For the last week every time I load a page I have to wait 15 secs before it responds to mouse control. I get the message ;
\" chesshere.com is not responding due to long-running script\"
I`ve got the compatibility set and cant figure it out.
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171United  synaps2013-07-07 16:13:56
Try a different browser(s). Clear your cache and all that jazz. Good luck.-

172England  cc1422628553ChessHere Moderator2013-07-07 16:40:30
Firefox works ok !

I think they slipped windows 10 in on me which might have caused the problem.
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173United  cc1422628594ChessHere Gold Member2013-07-08 08:02:19
172 extopian

I asked the owner about the same problem and he suggested using a different browser too.

Instead I cleaned my system of all spyware and removed non-essential programs running in the background. Now I have about a 2-3 second delay.

Don
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174India  Prabhat_Pandey2013-07-08 11:27:39
Dear Arrakis,why there is an unfinished tournament in the tournament page ? it is their from a very long time.Can\'t u just remove it ?-

175England  cc1422628553ChessHere Moderator2013-07-08 14:25:16
Arrakis-
Another symptom that something wasn`t right was that I lost the ability to drag`n`drop into and out of u-tube and d&d anything from one site to another. Firefox didn`t fix this, and also wouldn`t remember the preferences for board set ups eg size and fonts.
Sooooo I`ve just downloaded the Maxthon browser
and it`s fixed everything. So far so good.
Go Maxthon.
internet exp cant keep up.
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176United  cc1422628594ChessHere Gold Member2013-07-08 16:03:08
176 Prabhat_Pandey

Don\'t ask questions and expect me to look for an unfinished tournament! TELL ME THE NAME!!!

177 extopian

Ok, you got me sold, but you didn\'t give us a URL where we can get it from?

Don
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177England  cc1422628553ChessHere Moderator2013-07-08 16:10:18
Maxthon.com-

178India  Prabhat_Pandey2013-07-09 02:15:04
http://www.chesshere.com/tournaments/index.php

In this page there is a 10 min tournament which is active from a very long time.
It will be good if u will just remove it as i often check which tournament is active and a lot of time fall for the trap :)
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179United  cc1422628594ChessHere Gold Member2013-07-09 09:25:12
I suggested that we only display 2 RTC tournaments at a time because having more allows people to drift a few to the others and you end up not filling the tournament for 30 min.

Your tournament has been removed.

Don
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180United  KMS46chess2016-11-28 10:44:03
I paid for a premium membership, but my account was never upgraded. I still have the limitations and advertisements of the free account. I emailed regarding my concern three times, but didn\'t receive any response. What do I need to do to fix this problem?-

181Canada  dsuttlesChessHere Moderator2016-12-01 07:40:18
apologies for the delay, KMS46chess, i sent a reminder today-

182United  KMS46chess2016-12-01 12:36:02
Thank you for your response, dsuttles. I look forward to my issue being resolved.-

183United  KMS46chess2016-12-16 20:12:17
I sent the info again to Contact US. Thanks ds.-

184United  2turtleChessHere Gold Member2016-12-30 12:31:54
My wife and I both have a premium membership, yet I cannot log on to mine. I have sent emails several times to find out what the problem is, but I never get a response. Would you please see if we can get this problem resolved! thank you jim pillow. my ID is funtrackers03 and my password is 14 turtle.-

185Mexico  StratCat2017-01-10 12:18:47
I am not receiving email notifications from the site on my hotmail account. I have checked the spam folders and my configured email address.-

186Canada  dsuttlesChessHere Moderator2017-01-23 06:09:52
*186

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