FAQ

Frequently asked questions

Everything you need to know about playing chess on ChessHere. Browse a category below, or use Ctrl+F to search the page.

Getting started

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Playing chess

Time controls, finding opponents, draws, resigns, and what happens when things go wrong.
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Correspondence chess

Days-per-move games, conditional moves, vacation mode, and how the format differs from live play.
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Tournaments

Joining, formats, pairing, and prizes.
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Puzzles & training

Daily puzzle, Puzzle Rush, opening trainer, and other practice tools.
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Ratings & fair play

How rating works, the anti-cheat system, and account-integrity policies.
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Mobile app

Installing, account sync, push notifications, and how the app compares to the website.
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Account & privacy

Email, username, deletion, blocking, and what data we keep.
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